Letter Quality Document Statement Printer
Clearing Printer Jams
NCR Personas M Series 5887 Operator Manual 6-15
14 Remove any crumpled or jammed paper from the front of the
print head assembly. Do not pull any paper back through the
guides.
15 Close the print head assembly and press the latches down firmly
to secure the assembly.
16 Slide the end of the paper between the guides on top of the
printer. Press the paper feed switch as shown below to load the
paper. The paper should feed through the printer.
17 If the printer cuts the statement, remove it from the capture bin.
18 Push the statement printer back into the ATM until it clicks into
place.
19 Follow your in-house procedures for indicating that you have
fixed, without replacing, the statement printer mechanism.
20 If your ATM does not have the auto-supervisor option, press the
switch on the operator panel to the normal position.
21 Close and lock the exterior of the ATM.
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