NEC Univerge SV8300 - [Cm17] Acd;Ucd Group

3-213 NWA-033623-001 Rev.8.1
91ch3002.fm
COMMAND CODE
TITLE:
ACD/UCD GROUP
17
FUNCTION:
This command is used to define ACD (Automatic Call Distribution)/UCD (Uniform Call Distribution)
groups.
PRECAUTION:
(1) A maximum of 16 ACD/UCD groups can be assigned per system when using 8300R5 software or
before. A maximum of 100 ACD/UCD groups can be assigned per system when using 8300R6
software or later.
(2) A maximum number of 60 stations can be assigned to a ACD/UCD group. A minimum number of
1 station can be assigned to an ACD/UCD group.
(3) Prior to changing or deleting the station number within an ACD/UCD group, in CM17 Y=0, it is
necessary to change the data for CM17 Y=1-7 to the default.
(4) For details of other ACD/UCD services, refer to “AUTOMATIC CALL DISTRIBUTION (ACD)”
or “UNIFORM CALL DISTRIBUTION (UCD)” of Programming Manual.
ASSIGNMENT PROCEDURE:
DATA TABLE:
ST
EXE++ +
+
17Y
DATA
DE
STATION NUMBER (A)
(1-8 digits) (1-8 digits)
++
DE
: Default
Y STATION NUMBER (A) SETTING DATA
RELATED
COMMAND
No. MEANING DATA MEANING DATA MEANING
0 Next station number
in ACD/UCD group
X
XXXXXXXX
Station number (A) X
XXXXXXXX
NONE
Station number (B)
No data
CM17
Y=1-7, A-C
NOTE 1: Station numbers should be individually assigned to an ACD/UCD group as shown below.
170>400: 401
170>400: 402
170>400: 403
170>400: 404
170>400: 400
NOTE 2: After data setting, lift the handset once, to activate the ACD/UCD function, at each ACD/UCD station.
Continued on next page
~
~
JUNE/15/2011
CM17