XZAC4219-05 Service Manual
5-17
Faults during writing of the document
Fault
Possible cause Solution
The machine does
not switch on
The machine does not
connect with the system
The self-test indicates a
fault on the Motherboard
The self-text indicates an
error in the mechanics
The machine does
not switch on
The machine does not
connect with the system
XX
Ribbon cartridge
missing
Insert a ribbon cartridge. See “Installing
the ribbon cartridge” on page 2 - 6
X
Ribbon to be
replaced (out)
Replace the ribbon cartridge. See
“REPLACING THE RIBBON
CARTRIDGE” on page 3 - 8
XX X
Ribbon cartridge not
inserted correctly
Check how the ribbon cartridge is
installed.
XX
Irregular movement
of the carriage
Check the carriage. See “Replacement
and adjustment of belt for carriage
movement” on page 6 - 15
XX XX Closing levers open Lower the lever for closure.
XX Printhead fault
Replace the printhead. See “Printhead
disassembly/reassembly” on page 7 - 10
XXX
Paper photosensor
fault
1 Carry out the calibration procedure.
See
“CALIBRATING THE
PHOTOSENSORS” on page 4 - 18
2 Clean and, if necessary, replace the
defective photosensor. See
“PROCEDURE FOR CLEANING /
REPLACING THE PHOTOSENSORS”
on page 6 - 2
XXXX
Printhead flat cable
fault
Replace the flat cable. See the section
“Printhead flat cable disassembly/
reassembly” on page 7 - 8
XXTransport motor fault
Replace the transport motor. See
“Services motor disassembly/reassembly”
on page 7 - 14
XX Motherboard fault
Replace the motherboard. See
“Disassembling/reassembling the
motherboard (printers with scanner)” on
page 7 - 21 or “Disassembling/
reassembling the motherboard (printers
with serial number 8.xxx.xxx and
1.xxx.xxx)” on page 7 - 23
XXXX
Adjustment of needle
roller incorrect
See “Adjusting the roller gears” on page 6
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