11   What to Do!
11 - 4
Vision System FH/FHV/FZ5 Series User’s Manual (Z365)
Failed to switch scene group or save scene 
group on switch.
The cause of the failure to switch or to save when switching may 
be that the USBDisk was removed from the controller.
Set a USBDisk to the controller and try again.
Failed to clear scene group. Confirm that a USBDisk is set to the controller and try again.
Failed to load Scene group.
Data is corrupted, or memory is insufficient.
Scene group data starts with initialized sta-
tus.
The following causes are suspected:
• The power may have been cut off during the last data save.
• Because the Operation mode was switched, the required mem-
ory size may have increased and memory became insufficient.
Lighting connection has a problem. Check the following points.
• Is there a light with a power consumption higher than 7.5 W 
connected without an external power supply?
• Is there a light with a power consumption higher than 15 W con-
nected with an external power supply?
Processing units can not be add.
Refer to the followings:
• Unusable processing item is selected.
• Insufficient memory.
Make sure whether non-supported Processing items were added 
to the Scene.
• You cannot add [Camera Image Input] processing item to the 
FH series Sensor Controller. The remaining usable memory is 
insufficient for adding the Processing item. Re-create the flow 
after adjusting the size of registered models or measurement 
regions for each processing unit to use less memory.
The camera connected is not the same as 
the one used for the last save.
Please check.
• Check if the camera is connected correctly.
This message is displayed when the system and the scene 
group 0 data edited using the simulation software are loaded 
and the unit is restarted.
Save the setting to the controller and then restart.
• The camera type has been changed from FZ-SC5M2/FZ-S5M2 
type to FZ-SC5M3/FZ-S5M3 type, therefore the scene data has 
been converted. Verify the input image and adjust settings as 
needed.
Refer to Camera Image Input FH, Camera Image Input HDR, or 
Camera Image Input sections of the Vision System FH/FHV/FZ5 
Series Processing Item Function Reference Manual (Cat. No. 
Z341).
Cannot read selected file.
Confirm selected file once again.
Check the following points.
• Have you removed the USBDisk from the controller after select-
ing files on the USBDisk?
• Have you deleted the selected file? (Such as the case when you 
selected a file on the RAMDisk and the file was deleted via 
FTP.)
In addition, the selected file may be corrupt.
• If the OS environment in which the file was created differs from 
the OS environment in which the file is being read, it is possible 
that file capacity limitations have been exceeded. For example, 
in cases where a large file is created in the PC Simulation Tool, 
it could exceed the file capacity limitations of the FH/FHV/FZ5 
series Sensor Controller and not be readable.
Error message Troubleshooting