Appendix A: Troubleshooting
Page A-6 Lasair II Particle Counter Operations Manual
7 If using Internet Explorer, and web page won't load properly, press CTRL key
while selecting “REFRESH” to force page reload over the network.
P. Data Cannot be Erased
8 Data cannot be erased while statistics mode is on.
9 Data cannot be erased from the Web Server in the following conditions:
• if the instrument is being run from front panel
• if LCD screen is on one of the setup screens.
Q. Facility Net will not connect to the particle counter.
10 Ensure that “Enable Fac-Net” is checked on the Comm Setup Screen.
11 Ensure that the Lasair II particle counter display is set to Main Screen.
Getting Technical Support
In the United States call Instrument Service and Support at Particle Measuring
Systems at 1-800-557-6363. Outside of the United States, contact your sales
representative.