Error Codes
SM 22 M160/M161 Fax Option
Code Meaning Suggested Cause/Action
14-17 Incorrect Ticket Update the software because of the defective
software.
14-18 Access to MCS File Error The access to MCS file is denied due to
the no permission of access.
Update the software because of the
defective software.
14-20 SMTP Authentication error Make sure the administrator's e-mail address is
same as the SMTP authentication address or
POP before SMTP address.
14-21 Transmission error of S/MIME Register the correct user certificate and device
certificate.
14-22 Destination certificate is
invalid in S/MIME
transmission.
Register the correct destination certificate.
14-23 Device certificate is invalid in
S/MIME transmission.
Register the correct device certificate.
14-24 Destination and device
certificate is in valid in
S/MIME.
Register the correct user certificate and device
certificate.
14-30 MCS File Creation Failed Failed to create the MCS file because:
The number of files created with other
applications on the Document Server has
exceeded the limit.
HDD is full or not operating correctly.
Software error
14-31 UFS File Creation Failed UFS file could not be created:
Not enough space in UFS area to handle
both Scan-to-Email and IFAX transmission
HDD full or not operating correctly
Software error
14-32 Cancelled the Mail Due to
Error Detected by NFAX
Error detected with NFAX and send was
cancelled due to a software error.
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