7
Overview ......................................................................................................................................................... 371
Downloading and Updating Process ............................................................................................................... 372
Checking the ARFU Result ............................................................................................................................. 376
Checking the Result Using the Logging Data................................................................................................. 376
Related SP ....................................................................................................................................................... 376
Updating JavaVM ................................................................................................................................................ 380
Creating an SD Card for Updating .................................................................................................................. 380
Capturing the Device Logs .................................................................................................................................. 383
Overview ......................................................................................................................................................... 383
Retrieving the Device Logs via Operation Panel ............................................................................................ 384
Retrieving the Device Logs via Web Image Monitor ..................................................................................... 387
NVRAM Data Upload/Download ....................................................................................................................... 390
Uploading Content of NVRAM to an SD card ............................................................................................... 390
Downloading an SD Card to NVRAM ........................................................................................................... 391
Address Book Upload/Download ........................................................................................................................ 392
Information List ............................................................................................................................................... 392
Download ........................................................................................................................................................ 392
Upload ............................................................................................................................................................. 393
SMC List Card Save Function ............................................................................................................................. 394
Overview ......................................................................................................................................................... 394
Procedure ......................................................................................................................................................... 394
File Names of the Saved SMC Lists ............................................................................................................... 396
Error Messages ................................................................................................................................................ 397
UP/SP Data Import/Export .................................................................................................................................. 398
UP Data Import/Export ................................................................................................................................... 398
SP Data Import/Export .................................................................................................................................... 400
Possible Solutions for Import/Export Problems ............................................................................................. 402
Test Pattern Printing ............................................................................................................................................ 405
Card Save Function ............................................................................................................................................. 406
Overview ......................................................................................................................................................... 406
Procedure ......................................................................................................................................................... 406
Error Messages ................................................................................................................................................ 408
6. Troubleshooting.................................................................................................................................................. 409
Self-Diagnostic Mode .......................................................................................................................................... 409
Service Call Conditions ................................................................................................................................... 409
SC Logging ...................................................................................................................................................... 410
SC Automatic Reboot...................................................................................................................................... 410
SC Manual Reboot .......................................................................................................................................... 412
SC1xx: Scanning ................................................................................................................................................. 414