Sakura Tissue-Tek Polar DM User Manual

4-5
Troubleshooting
Error Codes Displayed during System Operation
The troubleshooting chart below lists problems that may occur during system operation. Possible causes
and remedial actions are described for each problem. Utilize this information to identify the system
condition and resolve the problem. If the problem cannot be resolved or the applicable condition is not listed,
contact the nearest authorized Sakura distributor or representative. Each value in the table indicates the
applicable error number.
* If an unexpected problem occurred and the condition cannot be rectified easily, turn off the power
immediately. Contact the nearest authorized Sakura distributor or representative.
If the error message disappeared, check the error log (p. 1-51).
Error number
Message
Cause
Action
1
CF DEVICE NOT INSTALLED
No CF card is connected.
Restart the instrument. If the problem
persists, contact the Sakura
authorized distributor.
2
POWER OUTAGE OCCURRED
The instrument was restarted following a
power outage.
The microtome and blade holder
may be frozen, so check the
operation of each part.
10 to 14
BACKUP-RAM ERROR
Abnormal backup RAM data was found.
Restart the instrument. If the problem
persists, contact the Sakura
authorized distributor.
20 to 45, 50, 60,
70, 80, 100, 110
to 115, 121 to
126, 130, 132
READ FILE ERROR
Instrument file could not be read.
61, 71, 81, 101,
120, 127, 131,
133, 140, 150,
160, 165
WRITE FILE ERROR
Instrument file could not be written.
90
USB DEVICE NOT INSTALLED
A USB process was performed when no
USB memory device was connected.
Connect a USB memory device.
170 to 173
INCOMPLETE SOFTWARE
UPDATE
A file error occurred while the software
was being updated.
Restart the instrument. If the problem
persists, contact the Sakura
authorized distributor.
200
ABNORMAL CHAMBER
SENSOR READING: LOW TEMP.
Disconnected temperature sensor
Contact the Sakura authorized
distributor.
201
ABNORMAL CHAMBER
SENSOR READING: HIGH
TEMP.
Short-circuited temperature sensor
202, 205
TIME OUT: CHAMBER COOLING
Temperature did not drop within a
specified time. (The chamber window is
open or the air intake grille is blocked or
the ambient temperature may exceed 35
degree C.)
If the window is open, close the
window and see what happens.
If dust and dirt are trapped in the air
intake grille for air-cooling on the left
side of the instrument, suction them
with a vacuum cleaner, etc. Check
indoor environmental conditions.
If the problem persists, contact the
Sakura authorized distributor.
204
ROOM TEMPERATURE MAY
EXCEED 35°C. CHECK INDOOR
ENVIRONMENTAL
CONDITIONS.
203
TIME OUT: CHAMBER HEATING
Temperature did not rise within a specified
time.
Contact the Sakura authorized
distributor.
210
ABNORMAL CHUCK SENSOR
READING: LOW TEMP.
Disconnected temperature sensor
211
ABNORMAL CHUCK SENSOR
READING: HIGH TEMP.
Short-circuited temperature sensor
212
CHUCK COOLING ERROR
Temperature did not drop within a
specified time.
If the window is open, close the
window and see what happens. If
contaminants are trapped in the
cooling air suction port on the left
side of the instrument, suction them
with a vacuum cleaner, etc. If the
problem persists, contact the Sakura
authorized distributor.
213
CHUCK WARMING ERROR
Temperature did not rise within a specified
time.
Contact the Sakura authorized
distributor.
220
ABNORMAL CRYO+ SENSOR
READING: LOW TEMP.
Disconnected temperature sensor
221
ABNORMAL CRYO+ SENSOR
READING: HIGH TEMP.
Short-circuited temperature sensor

Sakura Tissue-Tek Polar DM Specifications

General

Brand	Sakura
Model	Tissue-Tek Polar DM
Category	Medical Equipment
Language	English