SAM4S SPS-300 Series Electronic Cash Register AU Operating Instructions • 83
Check Track System (Account Management)
Overview
The SPS-300 Series has a Check Track System for Account Management. This can be used in
several ways. Clerks use a special account to temporarily interrupt sales, while actual accounts can be
run as Soft Check or Hard Check. The maximum number of accounts for Check Tracking System
is 500.
There are two ways to operate Check Track System, Clerk Interrupt and Table Management.
Clerk Interrupt is an operator oriented operation, the transaction (account) follows the operator,
each operator operates one account. On the other hand, Table Management is a customer oriented
operation, the transaction (account) follows the customer. One operator can access multiple accounts,
although the clerk who opens the account may be programmed to service that account exclusively.
To switch between Soft Check and Hard Check, consult your dealer. Detail information is in
Service Mode, Memory Allocation Programming. (Warning! Modifying Memory Allocation will
reset all programming that has been done on the machine!)
To switch between Clerk Interrupt and Table Management, please see Program Mode
Programming Æ System Option Programming Æ pg 17 (page 17) ÆCLERK INTERRUPT.
Default is N (No), which means the machine is currently running Table Tracking. Set to Y (Yes) for
Clerk Interrupt.
An Open Check Report summarises how many checks/accounts are currently open (includes either
Clerk Interrupt or Table Management). However, when using Clerk Interrupt, the clerk who has
interrupted sales is prevented from checking the report. Please see X/Z Mode, Report Table for
detail.
When using Clerk Interrupt, all unfinished Clerk Interrupt transactions recorded will be cleared by
Z Financial Report. In Program Mode Programming Æ System Option Programming Æ pg 25
(
page 25) ÆAllow Z Financial Report with Open Clerk Interrupt Sales - can be set NO to
prevent that happening. This ensures you have completed all sales and your reports balance. See
Program Mode Programming, System Option Programming for detail.
Soft Check
When Soft Check is used, the transaction detail is recorded in the register’s memory until the
account is fully paid off and closed. The Soft Check is suitable for short term (eg, daily) accounts,
like Restaurant Billing (Table Tracking), Bar Tab or Clerk Interrupt, where number of entries of a
transaction is a maximum 200 lines and the transaction will normally be finalised before a Z
Financial Report is done.
Hard Check
For Hard Check, the cash register only records account number and balance (balance forward).
Detail of the transaction is printed either through the receipt printer or external printer (POS printer or
slip printer). The slip printer is recommended. The Hard Check, on the other hand, is better for long
term accounts, such as Monthly Account, Service Station, Lay By or Caravan Park.