CHAPTER 10 Troubleshooting
Sysmex XE-5000 Instructions for Use 10-9
Revised April 2007
Control Expired.............................................................. 10-28
Control Entry Err............................................................ 10-28
Maintenance Errors
Replace Piercer ............................................................. 10-29
Execute Shutdown......................................................... 10-29
Clean The SRV.............................................................. 10-29
Execute Rinse Flowcell.................................................. 10-29
Expired Reagent (EPK) .................................................. 10-29
Expired Reagent (ESE) .................................................. 10-29
Expired Reagent (SLS)................................................... 10-29
Expired Reagent (FBA) ................................................. 10-29
Expired Reagent (FFD) ................................................. 10-29
Expired Reagent (FFS).................................................. 10-29
Expired Reagent (SIM)................................................... 10-29
Expired Reagent (SNR).................................................. 10-29
Expired Reagent (RED).................................................. 10-29
10.4 Troubleshooting guide
Note:
Errors are classified as follows:
1. Error caused by analysis failure
Data added with abnormal status is displayed and
stored. When all sequences have been completed,
the system automatically enters Ready status.
“Analysis Error” and “Check Stored Data” will be
displayed.
2. “Not Ready” error
Sample analysis that are in progress will continue,
but when all analysis sequences have been
completed, the instrument will wait without
executing the following analysis.
“Not Ready” and error messages will be displayed.
3. Error caused by analysis failure/“Not Ready” error
There are two cases: (1) Data added with error
status is displayed and stored, and(2) An error
message alone is displayed. When all sequences
have been completed, the instrument will wait
without executing the following analysis. The
system enters Ready status after confirming that
the abnormal condition no longer exists.
“Not Ready” and “Analysis Error” will be displayed.
If an error occurs during a sampler analysis,
“Analysis Error” and “Check Stored Data” will be
displayed.
4. Message urging caution
If an analysis can be performed, but caution should
be urged, a message will be displayed.
When the need to urge caution no longer exists, the
message will disappear.
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