SYSMEX XE-5000 - Chamber EPK Error; Chamber ESE Error; Chamber FCM Sheath ERR; Chamber SIM Error

CHAPTER 10 Troubleshooting
Sysmex XE-5000 Instructions for Use 10-15
Revised April 2007
3. Chamber Errors
Error messages:
Replace Container ESE
Replace Container SIM
(CBC and RET can be analyzed.)
Replace Container EPK
Replace Container SLS
Replace Container FBA
Replace Container FFD
(CBC and RET can be analyzed.)
Replace Container FFS
(CBC and RET can be analyzed.)
Replace Container SNR
(CBC, DIFF and RET can be
analyzed.)
Replace Container RED
(CBC, DIFF and NRBC can be
analyzed.)
Status:
Not Ready
Probable Cause
1. Insufficient reagent
2. Defective float switch
3. Abnormality in the hydraulic system
Corrective Action
1. Replace reagent:
Replace the empty reagent container with new one, and
press the HELP key on the Main Unit panel keypad. A help
message will be displayed. Select “OK” on the function
menu. If the error persists after replacement, there is
probably a defective float switch or an abnormality in the
hydraulic system.
2. Check the float switch.
3. Check the hydraulic system:
Check for bending, looseness or tears of the tube for the
reagent indicated by the error message. If an abnormality is
found, repair the connections or replace the affected items.
Error messages:
Chamber EPK Error
Chamber ESE Error
Chamber SIM Error
(CBC can be analyzed.)
Chamber FCM Sheath ERR
Status:
Not Ready
Probable Cause
1. Tubing between the reagent container and the Main Unit is
bent, clogged or disconnected.
Corrective Action
1. Check the tubing:
Press the HELP key on the Main Unit panel keypad. A help
message will be displayed. Select “OK” on the function
menu, then aspirate reagent.
Error messages:
Waste Chamber 1 Error
Waste Chamber 2 Error
Waste Chamber 3 Error
Status:
Not Ready
Probable Cause
1. Drain line tubing is bent or clogged.
Corrective Action
1. Check the drain line tubing:
If bending or clogging is found on the tube connected to the
drain outlet nipple, clean or replace the tubing.
Especially check for dirt or clogging around the drain outlet.
After the check, press the HELP key on the panel keypad of
the Main Unit. A help message will be displayed. Select
“OK” on the function menu, then empty the waste chamber.
Error messages:
RBC Chamber Drain Error
Status:
Not Ready
Probable Cause
1. RBC sheath drain line tubing is bent or clogged.
Corrective Action
1. Check the RBC sheath drain line tubing:
If bending or clogging is found on the tube connected to the
drain outlet nipple, clean or replace the tubing.
Especially check for dirt or clogging around the drain outlet.
After the check, press the HELP key on the panel keypad of
the Main Unit. A help message will be displayed. Select
“OK” on the function menu, then empty the waste chamber.