SYSMEX XE-5000 - Close FCM Detect Cover; Data Error; Execute Background Check

CHAPTER 10 Troubleshooting
10-26 Sysmex XE-5000 Instructions for Use
Revised April 2007
9. Laser Errors
Error messages:
DATA Error
Category:
Analysis Error
Probable Cause
1. Analysis result exceeds the Reference Limit set on IPU
2. Abnormal sample
3. Dirty aperture
Corrective Action
1. Reset the Reference Limit of IPU.
(Refer to “Chapter 5: Instrument Setup” in the Software
Guide.)
2. Perform the analysis again.
3. Remove clogs.
Select “Maint” on the function menu of the Main Unit LCD
screen. Then select “3. Clog Removal” on the
Maintenance screen to execute the clog removal sequence.
4. Perform the quality control analysis, if necessary.
Error messages:
Execute Background check
Category:
Message urging caution
Probable Cause
1. If the analysis value is too high in body fluid analysis, there
is the risk that the analysis result for the next sample may
be affected by carryover.
Corrective Action
1. Perform a background check. Perform auto rinse if the
problem is not solved by the background check.
Error messages:
Laser Tube Aged
Category:
Message urging caution
Probable Cause
1. Laser life is coming to end. (Analysis is possible.)
Corrective Action
1. Turn the power OFF, then ON again. Check whether the
error has been resolved. If the error persists, contact your
Sysmex technical representative.
Error messages:
Laser Power Error
Category:
Analysis Error
Probable Cause
1. Deteriorated laser
Corrective Action
1. Perform the analysis again.
If the error persists, contact your Sysmex technical
representative.
Error messages:
Close FCM Detect Cover
Status:
Not Ready
Category:
Analysis Error
Probable Cause
1. Optical detector block cover is open.
2. The sensor of optical detector block cover is defective.
Corrective Action
1. Close the cover of optical detector block. If the error
persists, the cover sensor is possibly defective.
2. Replace the sensor of optical detector block cover.
Contact your Sysmex technical representative.