SYSMEX XE-5000 - Page 207

CHAPTER 10 Troubleshooting
Sysmex XE-5000 Instructions for Use 10-27
Revised April 2007
10. Subprocessor Errors
11. Memory Errors
12. External Output Errors
Error messages:
TC Com. Error
ID Unit Com. Error
(Manual mode analysis
unavailable.)
Sampler Com. Error
(Manual mode analysis
unavailable.)
Status:
Not Ready
Category:
Analysis Error
Probable Cause
1. Malfunction of CPU is caused by sudden noise interference,
etc.
Corrective Action
1. Turn the power OFF, then ON again.
If the same error message is displayed again, contact your
Sysmex technical representative.
Error messages:
RAM Error
Setup Data Error
Status:
Not Ready
Category:
Analysis Error
Probable Cause
1. Malfunction of CPU is caused by sudden noise interference,
etc.
Corrective Action
1. Turn the power OFF, then ON again.
If the same error message is displayed again, contact your
Sysmex technical representative.
Error messages:
DP Error
Probable Cause
1. No DP printer paper
2. DP is in offline status.
3. DP power is OFF.
Corrective Action
1. Supply DP printer paper.
2. Set the DP to the online status.
3. Turn the DP power ON.
Error messages:
IPU Communication Error
Status:
Not Ready
Probable Cause
1. The power of IPU is turned OFF during normal operation.
2. XE program of IPU is interrupted during normal operation.
3. Connection cable to the Main Unit is disconnected during
normal operation.
4. Other probable causes
Corrective Action
1. Turn OFF the power of the Main Unit, then turn ON the
powers of the IPU and Main Unit again.
2. Turn OFF the power of the Main Unit, and connect the
connection cable. Then turn ON the powers of the IPU and
Main Unit.
3. Contact your Sysmex technical representative.