CHAPTER 10 Troubleshooting
Sysmex XE-5000 Instructions for Use 10-29
Revised April 2007
15. Maintenance Errors
Error messages:
Replace Piercer
Category:
Message urging caution
Probable Cause
1. It is time to replace the piercer.
Corrective Action
1. Replace the piercer, and reset the piercer operation count.
(Refer to Chapter 9: 9.16 Replacing the piercer.)
Error messages:
Execute Shutdown
Category:
Message urging caution
Probable Cause
1. It is time to execute shutdown.
Corrective Action
1. Press the SHUTDOWN key to execute shutdown. (Refer to
Chapter 9: 9.1 Execution of shutdown.)
Error messages:
Clean The SRV
Category:
Message urging caution
Probable Cause
1. It is time to clean the sample rotor valve.
Corrective Action
1. Clean the sample rotor valve and reset the counter of the
SRV.
(Refer to Chapter 9: 9.3 Cleaning the sample rotor valve.)
Error messages:
Execute Rinse Flowcell
Category:
Message urging caution
Probable Cause
1. It is time to rinse the flow cell in the optical detector.
Corrective Action
1. Rinse the flow cell in the optical detector.
(Refer to Chapter 9: 9.11 Cleaning the flow cell in the
optical detector block.)
Error messages:
Expired Reagent (EPK)
Expired Reagent (ESE)
Expired Reagent (SLS)
Expired Reagent (FBA)
Expired Reagent (FFD)
Expired Reagent (FFS)
Expired Reagent (SIM)
Expired Reagent (SNR)
Expired Reagent (RED)
Probable Cause
1. The expiry limit of the reagent has expired, according to the
limit set when the reagent was registered.
Corrective Action
1. Replace reagent:
Replace the expired reagent with new one. Press the HELP
key on the Main Unit panel keypad. A help message will be
displayed. Select “OK” on the function menu, then register
the reagent on the displayed reagent setting screen.