SmartPAC 2 User Manual 1126700
Fault Messages 7-11
“Loss of Communication at Address X”
Explanation: SmartPAC 2 is unable to communicate with the optional module identified
by “X” in the message (see Table 7-1).
Remedy: Check the wiring of the specified module. If you continue to get this error
message, call Wintriss Tech. Support.
“File Not Found”
Explanation: You cannot access the Dialog Menu when the DIALOG SCREEN MODE
setting on the Set Communications Menu in SmartPAC 2 Initialization is
“32 CUSTOM.” This message displays only when you have the LETS
firmware option.
Remedy: Press RESET, then change the DIALOG SCREEN MODE setting to “16/
16” (see page G-7).
Troubleshooting Using the Error/Event Log
The Error/Event Log, which you can view in Run mode, is a useful troubleshooting aid. You
can use the Error/Event log to help you diagnose the cause of a problem, or you can send the
log to Wintriss Tech. Support to help them narrow down probable causes. See ERROR/
EVENT LOG, page 6-30 and Sending E-mail to Wintriss Technical Support, page 6-34 for
more information.
Table 7-1. Communication Errors: SmartPAC 2 Option Identified by Address Number
Message Option Identified by Address
Loss of Communication at Address 1 AutoSetPAC or WaveFormPAC
Channels 1 - 4
Loss of Communication at Address 2 AutoSetPAC or WaveFormPAC
Channels 5 - 8
Loss of Communication at Address 4 RamPAC
Loss of Communication at Address 5 ProPAC
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