Error code
Description
Action
200.25 Paper fed from tray 2 never
cleared the sensor (input).
See Sensor (input): Paper failed to
clear jam service check .
200.91 Paper remains detected at the
sensor (input) after the printer is
turned on.
See Sensor (input): Static jam
service check .
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Action Yes No
Step 1
Identify the source tray.
Is MPF the source tray?
Go to step 2. Go to step 4.
Step 2
1 Make sure that the MPF pick
roller is free of contamination.
2 Clean the MPF pick roller.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Replace the front door. See Front
door removal.
Does the problem remain?
Contact the next level of support. The problem is solved.
Step 4
Make sure that the paper is
properly loaded in the tray.
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
Make sure that each tray is free of
paper fragments and partially fed
paper.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
1 Make sure that the pick roller
and separator roller are free
from contamination.
2 Clean the pick roller and
separator roller.
Does the problem remain?
Go to step 7. The problem is solved.
Step 7 Go to step 9. Go to step 8.
70
Xerox
®
B310 Printer
Service Manual
Diagnostics and Troubleshooting
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