Action Yes No
Step 11
Replace the main drive gears. See
Main drive gears removal.
Does the problem remain?
Go to step 12. The problem is solved.
Step 12
1 Make sure that the metal
shutter in the printer frame is
not stuck.
2 Check the metal shutter for
fuser entry.
Does the metal shutter freely
move?
Contact the next level of support. The problem is solved.
SSeennssoorr ((FFuusseerr EExxiitt)):: PPaappeerr CClleeaarreedd TToooo EEaarrllyy JJaamm SSeerrvviiccee CChheecckk
Action Yes No
Step 1
Remove all paper from the bin.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
Check the fuser exit area, rear
door, and redrive area for jammed
paper or paper fragments.
Are there jammed paper or paper
fragments?
Go to step 3. Contact the next level of support.
Step 3
Remove the jammed paper or
paper fragments.
Does the problem remain?
Contact the next level of support. The problem is solved.
80
Xerox
®
B310 Printer
Service Manual
Diagnostics and Troubleshooting
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