Xerox DocuCentre SC2020

Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
263
The printout is light
(faded, unclear).
The paper is damp. Replace the paper with new paper.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge on
page 244.
The toner cartridge has run
out of toner.
Replace the toner cartridge with a new one.
Refer to
Replacing the Drum Cartridge on
page 244.
Black spots appear in
copies.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge on
page 244.
Black or colored lines
appear in printouts.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge on
page 244.
The narrow glass strip is
dirty.
Clean the narrow glass strip.
Refer to
Cleaning the Document Presser
and the Narrow Glass Strip
on page 249.
Symptoms Possible Cause Remedy