Xerox DocuCentre SC2020 User Manual

Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
264
Dirt appears at regular
intervals in the printout.
Paper feed direction
The paper feed path is dirty. Print several sheets.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge on
page 244.
White spots appear in
areas of black fill.
The paper is unsuitable. Load the correct type of paper.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge on
page 244.
The printout comes off
on the fingers.
The toner is not fused
to the paper.
The paper is
contaminated with
toner.
The paper is damp. Replace the paper with new paper.
The paper is unsuitable. Load the correct type of paper.
Symptoms Possible Cause Remedy

Xerox DocuCentre SC2020 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Booklet printing function	Yes
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Scan to	PC, TWAIN
Scanner type	-
Scan speed (black)	24 ppm
Scan speed (color)	19 ppm
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Wi-Fi	No
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Maximum duty cycle	- pages per month
Number of print cartridges	4
Page description languages	PCL 5e, PCL 6
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Total input capacity	350 sheets
Total output capacity	250 sheets
Maximum input capacity	850 sheets
Internal memory	512 MB
Power consumption (average operating)	1200 W
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supported	Windows 7, Windows 8.1, Windows Vista, Windows XP

Weight and Dimensions

Depth	586 mm
Width	595 mm
Height	634 mm