Xerox DocuCentre SC2020 User Manual

Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
280
031-523 Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the share name you specified.
031-524 Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the number of users who use the server at the same time is
not exceeding the upper limit.
031-525 Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the specified user can read and write a file at the storage
location.
031-526 Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the DNS connection, or check if the forwarding destination
server is registered with DNS.
031-527 Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Set the DNS address, or set the forwarding destination server
address as an IP address.
031-528 Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
Check if the device can communicate via network with the forwarding
destination SMB server. For example, check the following:
• Connection of the network cable
• TCP/IP settings
• Communication with Port 137 (UDP), 138 (UDP), and 139 (TCP)
For communication beyond the subnet, check the settings of the WINS
server and if the server name can be resolved correctly.
031-529 Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the password is correct.
031-530 Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the storage location is correct. The storage location you
specified is DFS setting, and check if it is linked to other server. Specify
directly the linked server, the share name, and the storage location.
031-531 Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the access right of the folder you specified.
031-532 Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Shorten the name of the file or the forwarding destination folder.
Symptoms Remedy

Xerox DocuCentre SC2020 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Booklet printing function	Yes
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Scan to	PC, TWAIN
Scanner type	-
Scan speed (black)	24 ppm
Scan speed (color)	19 ppm
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Wi-Fi	No
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Maximum duty cycle	- pages per month
Number of print cartridges	4
Page description languages	PCL 5e, PCL 6
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Total input capacity	350 sheets
Total output capacity	250 sheets
Maximum input capacity	850 sheets
Internal memory	512 MB
Power consumption (average operating)	1200 W
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supported	Windows 7, Windows 8.1, Windows Vista, Windows XP

Weight and Dimensions

Depth	586 mm
Width	595 mm
Height	634 mm