January 2010
2-70
Phaser 7760 Color Laser Printer
007-117, 007-119
Revised
Status Indicator RAP’s
Figure 3 007-117 Takeaway Motor 1
007-119 Tray 5 Misfeed (TTM)
The Tray 5 Feed Out Sensor does not detect paper after feeding from Tray 5.
Initial Actions
• Remove Tray 2 (REP 7.8). Ensure P/J840 is securely connected (below the left paper tray
rail, near the rear side of the machine).
• Check condition and specification of paper in Tray 5.
• Check for intermittent misfeeds ensure paper type selection is correct (open tray, select
Change Description).
• Check the paper path for obstructions.
• Check for wear and clean the Tray 5 Feeder Roll, Takeaway Roll and the Pinch Roll.
Procedure
Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer
Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics >
OK. Block and unblock the Tray 5 Feed Out Sensor (PL 16.5) by sliding Tray 5 in and out of the
machine. The display changes.
YN
Check the circuit of the Tray 5 Feed Out Sensor (Figure 1). Refer to Section 6, Reflective
Sensor Procedure for troubleshooting procedure.
Perform the Paper Feed Motors test. The Tray 5 Feed/Lift motor energizes (PL 2.4).
YN
Check the circuit of the Tray 5 Feed/Lift Motor (Figure 2). Refer to Section 2, OF 99-9 RAP
for troubleshooting procedure.
Remove the TTM Rear Cover. Perform Service Diagnostics. The Takeaway Motor 2 (PL
16.15) energizes.
YN
Check the circuit of the Takeaway Motor 2 (Figure 3). Refer to Section 2, OF 99-9 RAP for
troubleshooting procedure.
• Check the Tray 5 Feed / Lift Motor and its associated gears (PL 2.4) for damage, contam-
ination and misalignment.
• Check the Takeaway Motor 2 and its associated gears (PL 16.15) for damage, contamina-
tion and misalignment.
• Check that the Tray 5 Upper and Lower Chutes (PL 16.5) are properly seated and not
damaged.
• Ensure that the connectors shown in the circuit diagrams (Figure 1, Figure 2, Figure 3)
are securely connected and that the wires are not damaged.
• If these checks are OK, replace the Tray Module PWB (PL 16.15).
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