Problem
Pages in the output set are not stapled or punched.
Solutions
• Select the option on the press touch screen.
• Check that there are staples in the staple cartridge.
• Check that the punch scrap container is not full.
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Problem
The hole-punch output has the paper holes are on the wrong side.
Solutions
Ensure that the hole-punch paper is loaded correctly in the paper tray, and that the holes are
positioned as shown on the tray label.
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Copy or Print Jobs With a Combination of Color and Black-and-White Output
Problem
For jobs that are a combination of color and black and white, the first copy or print output takes
longer than the expected 10 seconds.
Job Workflows and First Copy or Print Output Time Factors
The following workflow scenarios affect the extended wait-time for the first copy or print output:
• Copy or print jobs that are 1–2 pages only versus copy or print jobs that are more than 2 pages
• The number of users in the print queue
• Copy or print jobs that use the same type of media versus copy or print jobs that contain
mixed media types
• Copy or print jobs that use a mixture of color and black-and-white output
If you do not use one of these workflows, the implementation of this solution can result in color
stability issues.
Solution
To decrease the wait-time for first copy or print out, perform the following:
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