Solution
• Check that the paper weight settings at the print server match the actual paper loaded in the
tray.
• Ensure that the paper loaded is within press specifications. For information on paper and
storage, refer to Paper and Media.
• Load a new ream of paper into the selected paper tray.
• For other suggested solutions, refer to Custom Paper Settings Troubleshooting.
• Perform the Cleaning the Fuser Assembly routine. If the problem continues, contact the
Customer Support Center for service.
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Problem
Trail edge of output contains dry ink/toner deletions, density inconsistency, or is lacking in color
depth; this occurs mainly when using heavier or lighter weight stock.
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