Administrator’s Guide for SIP-T5 Series Smart Media Phones
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Configuring Video Features ........................................... 661
Video Settings ................................................................................................................................................... 661
Video Codecs ..................................................................................................................................................... 663
Configuring Security Features ....................................... 667
User and Administrator Passwords........................................................................................................... 667
Auto-Logout Time ........................................................................................................................................... 669
Phone Lock ......................................................................................................................................................... 670
Transport Layer Security (TLS) .................................................................................................................... 676
Secure Real-Time Transport Protocol (SRTP) ....................................................................................... 687
Encrypting and Decrypting Files ................................................................................................................ 691
Configuration Parameters ................................................................................................................... 691
Encrypting and Decrypting Configuration Files ......................................................................... 695
Troubleshooting .............................................................. 699
Troubleshooting Methods ........................................................................................................................... 699
Viewing Log Files .................................................................................................................................... 699
Capturing Packets ................................................................................................................................... 713
Enabling Watch Dog Feature ............................................................................................................. 718
Getting Information from Status Indicators ................................................................................ 719
Getting Information from Talk Statistics ....................................................................................... 720
Analyzing Configuration Files ............................................................................................................ 720
Troubleshooting Solutions ........................................................................................................................... 724
IP Address Issues..................................................................................................................................... 725
Time and Date Issues ............................................................................................................................ 726
Display Issues ........................................................................................................................................... 726
Phone Book Issues ................................................................................................................................. 726
Audio Issues .............................................................................................................................................. 727
Camera and Video Issues .................................................................................................................... 727
Wi-Fi and Bluetooth Issues ................................................................................................................. 728
Firmware and Upgrading Issues ....................................................................................................... 729
Provisioning Issues ................................................................................................................................. 730
System Log Issues .................................................................................................................................. 730
Resetting Issues ....................................................................................................................................... 730
Rebooting Issues ..................................................................................................................................... 735
Protocols and Ports Issues .................................................................................................................. 738
Password Issues ....................................................................................................................................... 740
Power and Startup Issues .................................................................................................................... 740
Hardware Issues ...................................................................................................................................... 740
Other Issues .............................................................................................................................................. 741
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