Troubleshooting
735
To delete the custom factory configuration files via web user interface:
1. Click on Settings->Configuration.
2. Click Del in the Import Factory Configuration field.
The web user interface prompts the message “Are you sure delete user-defined factory
configuration?”.
3. Click OK to delete the custom factory configuration files.
The imported custom factory file will be deleted. The IP phone will be reset to default
factory configurations after resetting.
Rebooting Issues
How to reboot the IP phone remotely?
IP phones support remote reboot by a SIP NOTIFY message with “Event: check-sync” header.
Whether the IP phone reboots or not depends on the value of the parameter
“sip.notify_reboot_enable”. If the value is set to 1, or the value is set to 0 and the header of the
SIP NOTIFY message contains an additional string “reboot=true”, the IP phone will reboot
immediately.
The NOTIFY message is formed as shown:
NOTIFY sip:<user>@<dsthost> SIP/2.0
To: sip:<user>@<dsthost>
From: sip:sipsak@<srchost>
CSeq: 10 NOTIFY
Call-ID: 1234@<srchost>
Event: check-sync;reboot=true
To Next Page
Loading...
Need help?
General
