Configuring Advanced Features
373
Group Call Pickup
Group call pickup is used for picking up incoming calls within a pre-defined group. If the group
receives many incoming calls at once, the user will pick up the first incoming call, using a group
pickup key or the GPickup key. This feature depends on support from a SIP server. For many SIP
servers, group call pickup requires a group pickup code, which can be configured on a phone or
a per-line basis.
When you enable group call pickup, the touch screen will display a GPickup key when you pick
up the handset, press the Speakerphone key or tap the line key. As shown below:
Procedure
Group call pickup can be configured using the following methods.
Central
Provisioning
(Configuration
File)
Configure the group call pickup
code on a per-line basis.
Parameters:
account.X.group_pickup_code
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