APS CPS100 Series - Page 226

CPS100 SERIES OPERATION MANUAL
SECTION 13:
Error Messages & Troubleshooting
Entire Contents Copyright  2018 by Adaptive Power Systems, Inc. (APS) • All Rights Reserved • No reproduction without written authorization from APS.
APS CPS100 Series Power Source Operation Manual Page 226 of 231 PN 160953-10
13 Error Messages & Troubleshooting
Overview
This section contains recommendations on some possible causes and remedies for potential
problems that may occur during the use of the CPS 100 Series power sources.
If these recommendations do not resolve the problem, contact APS customer service for
further instructions.
Problem Matrix
Problem
Possible Causes
Possible Solutions
Screen shows message
C001 PRI_OPT
Primary power stage
temperature is too high
Make sure there is no airflow obstruction
around the unit, in particular front and
back. If problem is not resolved, contact
customer service.
Screen shows message
C002 PRI_OCP
Input Over Current
Contact customer service
LCD Screen if blank
(OFF)
Input over voltage
Turn off the unit using the On/Off switch
and check the AC input voltage to make
sure it is in spec.
Screen shows message
C004 PRI_UVP
Input under voltage
Turn off the unit using the On/Off switch
and check the AC input voltage to make
sure it is in spec
Screen shows message
C005 BUS_UVP
Internal DC Bus over
current
Contact customer service
Screen shows message
C006-USB_OCP
USB over current
Check the USB memory port on the front
panel or the USB interface
Screen shows message
C007-DISPLAY EPROM
FAIL
Display memory error
Contact customer service
Screen shows message
C008-DSP COMM. FAIL
Internal memory error
Contact customer service
Screen shows message
C009-OUTPUT OVP
Output over voltage
Check the output voltage
Screen shows message
C010-OUTPUT OCP
Output over current
Adjust the setting range for the current or
the OCP setting
Screen shows message
C011-OUTPUT OPP
Output over power
Adjust OCP setting
Screen shows message
C012-SEC OTP
Output power stage
temperature is too high.
Make sure there is no airflow obstruction
around the unit, in particular front and
back. If problem is not resolved, contact
customer service.
Screen shows message
C013-FAN ALARM
Fan failure
Contact customer service