AudioCodes MP-20x - Status and Performance Monitoring; Alarms, Notifications and Logging; Table 12-2: Status and Performance Monitoring Parameters; Table 12-3: Notifications and Logged Events

MP-20x Telephone Adapter 154 Document #: LTRT-50609
User's Manual
12.1.2.2 Status and Performance Monitoring
The ability to remotely monitor the status of MP-20x is critical to the service provider, who
wants to support users without having to send a technician on site (avoiding the "truck
roll"). The service provider may want to know the current status of MP-20x (e.g. is it
registered to the SIP proxy, is the phone off-hook) or some statistical information (e.g.
average packet loss during a call).
MP-20x maintains a set of status and performance information internally. This information
(or parts of it) can be retrieved via the different management interfaces (e.g. Web, SNMP,
or TR-069).
The table below describes the status and performance monitoring (statistical) information
available in MP-20x, divided into the main groups.
Table 12-2: Status and Performance Monitoring Parameters
Group Description
VoIP
 Current status information per line:
- Phone state
- Registration status
- Source, codec and type of current call
- Packet loss, jitter and delay of current call
Network Connections
 Current status information per interface:
- Connection status
- Allocated IP address
- Received and transmitted packets
System
 Software version information
 Hardware version information
 System Up time
12.1.2.3 Alarms, Notifications and Logging
Instead of periodically polling MP-20x to obtain its current status, the service provider may
want MP-20x to notify abnormal events or to send regular reports to a logging server. Both
options are supported by MP-20x. The table below shows the relevant interfaces for alarms
and notifications.
Table 12-3: Notifications and Logged Events
Group Notifications and Logged Events
VoIP
 Notifications: Registration error or timeout
 Logged Events:
- End of call (Call Detail Record logging)
- SIP messages logging (optional - for debugging)
Network Connections
 Notifications: Connection up / down
Security
 Logged Events: Security log (configurable)
System
 Notifications:
- System restart
- Firmware / configuration update
 Logged Events: Debug-level logging (optional)