PARTNER Phone Administration Page 100
- Issue 1b (22 February 2010)IP Office PARTNER Version
12.2 Call Coverage Rings
Use this feature to define the number of times intercom, transferred and outside calls on lines assigned ownership ring at
an extension before they are sent to the covering extension. You can program the number of call coverage rings on an
individual extension basis.
· If an extension has call coverage and voicemail coverage active, covered calls ring at the covering extension for
the specified number of call coverage rings:
· If the covering extension does not answer, the call is routed to the voice mailbox of the extension that
activated Call Coverage after the specified number of VMS Cover Rings .
· If the covering extension has Do Not Disturb active, the call is routed immediately to the voice mailbox of the
extension that activated Call Coverage.
· An extension user can switch call coverage on or off using a Call Coverage button. The button is also used to
set the coverage extension.
· One ring is approximately 5 seconds.
To set the number of call coverage rings for an extension (ETR 18D/34D)
1.At a system administration extension (10 and 11); with the phone idle press Feature 0 0 followed by two presses
of Intercom 1. System Administration: is shown on the display.
2.Dial #320. The phone displays Call Coverage Rings.
3.Enter the number of the extension to be programmed.
4.Enter the number of rings required, between 1 and 9. 2 is the default setting.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then place
it back in the cradle.
To set the number of call coverage rings for an extension (1408/1416 Phone)
1.At either of the system administration telephones (extensions 10 and 11), with the phone idle press Admin.
2.Use the up or down arrow buttons to scroll the display to System Administration. When displayed, press
Select.
3.Use the up or down arrow buttons to scroll the display to Extensions. When displayed, press Select.
· Alternatively, dial # and the same code as used by ETR phones for system administration .
4.Use the up or down arrow buttons to scroll the display to Call Coverage Rings. When displayed, press
Select.
5.At the Extension: prompt enter the extension you want to edit.
6.The current setting is displayed.
7.Enter the number of rings required, between 1 and 9. Alternatively use the left or right arrow icons to toggle
the settings or Default to return to the default setting (2 rings).
8.Use the up or down arrow buttons to select another extension to adjust if required.
· Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.
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