PARTNER Phone Administration Page 95
- Issue 1b (22 February 2010)IP Office PARTNER Version
Groups: Night Service Button
11.5 Pickup Groups
When a call rings at an extension in a pickup group, a user at any other extension in the system can answer that call by
dialing the pickup group code or using a Pickup Group button.
The system supports up to four Pickup Groups, using group numbers 661 to 664.
· You can assign each extension to any or all of the pickup groups.
· To pickup calls without a Pickup Group button, press Intercom 1 or Intercom 2 and then dial 661 to 664 for
the group from which to pickup the call.
· When there are multiple calls ringing the members of a pickup group, the longest ringing call is picked up.
To assign extensions to a Pickup Group (ETR 18D/34D)
1.At a system administration extension (10 and 11); with the phone idle press Feature 0 0 followed by two presses
of Intercom 1. System Administration: is shown on the display.
2.Dial #501. The phone displays Pickup Group.
3.At the Group: prompt, enter a group number 1 to 4.
4.At the Extension: prompt, enter the number of the extension to be programmed.
5.Enter the appropriate value:
· 1 = Assigned to group
· 2 = Not Assigned to group (the default setting)
6.Do one of the following:
· To assign or unassign another extension, press Next Item or Prev Item until the extension number
appears on the display. Then repeat Step 5.
· To program another group, press Next Procedure + Prev Procedure and enter a new group
number. Then repeat Steps 4 and 5.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then place
it back in the cradle.
To assign extensions to a Pickup Group (1408/1416 Phone)
1.At either of the system administration telephones (extensions 10 and 11), with the phone idle press Admin.
2.Use the up or down arrow buttons to scroll the display to System Administration. When displayed, press
Select.
3.Use the up or down arrow buttons to scroll the display to Groups. When displayed, press Select.
· Alternatively, dial # and the same code as used by ETR phones for system administration .
4.Use the up or down arrow buttons to scroll the display to Pickup Group. When displayed, press Select.
5.At the Group: prompt enter 1 to 4 for the pickup group you want to adjust.
6.At the Extension: prompt enter the extension number whose group membership you want to change.
7.The extension's current group membership is shown.
8.Press 1 (Assigned) or 2 (Not assigned) to change the extension's membership. Alternatively use the left or right
arrow icons to toggle through the settings or Default to return to the default setting (not assigned).
9.Press the up or down arrow buttons to view the setting of another extension if required.
· Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.
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