PARTNER Phone Administration Page 25
- Issue 1b (22 February 2010)IP Office PARTNER Version
Line Settings: Group Call Distribution
2.5 CO Disconnect Time
Use this feature to change the disconnect time for an outside line. When a caller on hold hangs up, the local telephone
company may send a special signal to the system to free the line. Different telephone companies use different length
signals. The length of the signal is called the disconnect time. If you place a call on hold and the caller hangs up, but the
call does not disconnect within a minute after the caller hangs up, the disconnect time is probably set too high or set at
No Detection.
· If the telephone company does not send a signal, keep the disconnect time set to 450 msec, the default setting.
The user must disconnect a held call manually by retrieving the call and then hanging it up.
· Shorten the disconnect time only if abandoned calls on hold do not disconnect.
· Lengthen the disconnect time only if calls are being disconnected prematurely.
· You can program and view the disconnect time for analog lines only.
To change the disconnect time for a non-T1 lines (ETR 18D/34D)
1.At a system administration extension (10 and 11); with the phone idle press Feature 0 0 followed by two presses
of Intercom 1. System Administration: is shown on the display.
2.Dial #203. The phone displays Co Disconnect Time.
3.At the Line: prompt, enter the two-digit number of the line for which you are adjusting the hold disconnect time.
4.The current hold disconnect time for the line is displayed.
5.Enter then option required between 0 (off) to 7.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then place
it back in the cradle.
To change the disconnect time for a non-T1 lines (1408/1416 Phone)
1.At either of the system administration telephones (extensions 10 and 11), with the phone idle press Admin.
2.Use the up or down arrow buttons to scroll the display to System Administration. When displayed, press
Select.
3.Use the up or down arrow buttons to scroll the display to System Parameters. When displayed, press
Select.
· Alternatively, dial # and the same code as used by ETR phones for system administration .
4.Use the up or down arrow buttons to scroll the display to Co Disconnect Time. When displayed, press
Select.
5.At the Line: prompt enter the line number.
6.The current setting is displayed.
7.Enter then option required between 0 (off) to 7. Alternatively use the left or right arrow icons to toggle the
settings or Default to return to the default setting.
To Next Page
Loading...
