PARTNER Phone Administration Page 93
- Issue 1b (22 February 2010)IP Office PARTNER Version
Groups: Hunt Groups
11.3 Night Service Group
When night service is on and a call comes in, all available extensions in the night service group ring immediately,
regardless of the line ringing settings. Any extensions that would normally ring during the day also ring.
· Do not include extensions connected to certain auxiliary equipment (auto attendants, voice messaging systems,
internal or external hotline telephones or doorphones) in the Night Service Group.
· A user in the Night Service Group can receive an after-hours outside call only if it comes in on a line that is
assigned to that user’s telephone. Line assignments for extensions in the Night Service Group can vary from one
extension to another.
· If you program a System Password when Night Service is on, users in the Night Service Group can dial only
numbers on the Emergency Phone Number List and Marked System Speed Dial numbers without entering the
System Password.
· If you have a voice messaging system, lines that are assigned to the user’s telephones in the Night Service Group
are covered by the voice messaging system, depending on the status of VMS Hunt Delay and VMS Hunt
Schedule .
· Night Service is ignored on T1 lines with DID.
To assign extension to the Night Service Group (ETR 18D/34D)
1.At a system administration extension (10 and 11); with the phone idle press Feature 0 0 followed by two presses
of Intercom 1. System Administration: is shown on the display.
2.Dial #504. The phone displays Night Service Grp Ext.
3.Enter the number of the extension to be programmed.
4.Enter the appropriate value:
· 1 = Assigned to group
· 2 = Not Assigned to group (the default setting)
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then place
it back in the cradle.
To assign extension to the Night Service Group (1408/1416 Phone)
1.At either of the system administration telephones (extensions 10 and 11), with the phone idle press Admin.
2.Use the up or down arrow buttons to scroll the display to System Administration. When displayed, press
Select.
3.Use the up or down arrow buttons to scroll the display to Groups. When displayed, press Select.
· Alternatively, dial # and the same code as used by ETR phones for system administration .
4.Use the up or down arrow buttons to scroll the display to Night Service Grp Ext.
5.When displayed, press Select.
6.At the Extension: prompt enter the extension number whose group membership you want to change.
7.The extension's current group membership is shown.
8.Press 1 (Assigned) or 2 (Not assigned) to change the extension's membership. Alternatively use the left or right
arrow icons to toggle through the settings or Default to return to the default setting (not assigned).
9.Press the up or down arrow buttons to view the setting of another extension if required.
· Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.
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