Customizing Standard Features
Customizing Phone Softkeys
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 77
3
Configuring PSKs to Call XML Scripts
To configure an XML script, enter the following in the PSK field:
fnc=xml;url=http://scriptURL.xml;nme=scriptname
where
fnc
is the function of the key (an XML script),
scriptURL.xml
is the URL
where the script is located, and
scriptname
is the name of the script.
The
scriptname
field displays on the softkey on the IP phone screen. Cisco
recommends a maximum of 8 characters for a Cisco SPA300 Series or
Cisco SPA500 Series phone and 10 characters for a Cisco SPA525G or
Cisco SPA525G2 phone. If more characters are used, the label can be truncated
on the IP phone screen.
You can use macro variables in XML URLs. The following macro variables are
supported:
• User ID—UID1, UID2
• Display name—DISPLAYNAME1, DISPLAYNAME2
• Auth ID—AUTHID1, AUTHID2
• Proxy—PROXY1, PROXY2
• MAC Address—MA
• Product Name—PN
• Product Series Number—PSN
• Serial Number—SERIAL_NUMBER
STEP 5 Click Submit All Changes.
Physical Hold Button and PSK Linking
You can configure the physical hold button on the phone to perform a star code
action that has been configured as a PSK. For example, with some call control
systems, putting a call on hold or resuming a held call requires the phone to send a
star code to the server. With those systems, the physical hold button on the phone
cannot be used to put a call on hold or resume a held call, because a star code is
not sent to the server.
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