Getting Started
Ensuring Voice Quality
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 33
1
Ensuring Voice Quality
Voice quality perceived by the subscribers of the IP Telephony service should be
indistinguishable from that of a PSTN.
Supported Codecs
The table shows the codecs (voice compression algorithms) supported by
Cisco SPA IP phones. The Mean Opinion Score (MOS) measures the voice quality
by using a scale of 1–5, where 1 is the lowest quality and 5 is the highest quality.
181 Set the IP multicast address (used by the Cisco SPA 9000 to
communicate with the IP phone). Enter the address (use * to enter the
decimal (.)), then press #.
To s a v e , p r e s s 1; to review, press 2; to re-enter, press 3; to exit, press *.
7932 Enable or disable the web-based configuration utility. Press 1 to enable
or 0 to disable, then press #.
To s a v e , p r e s s 1; to review, press 2; to re-enter, press 3; to exit, press *.
723646 Enable or disables access to the administrative (admin) login on the
configuration utility. Press 1 to enable or 0 to disable, then press #.
To s a v e , p r e s s 1; to review, press 2; to re-enter, press 3; to exit, press *.
Number Option
Codec Complexity and Description MOS
G.711 (A-law
and u-law)
Very low complexity. Supports uncompressed
64 kbps digitized voice transmission at one to ten
5ms voice frames-per-packet. This codec
provides the highest voice quality and uses the
most bandwidth of any of the available codecs.
4.5