Cisco SPA301 User Manual

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
Contents
Chapter 1: Getting Started 12
Overview of the Phones 13
Cisco Attendant Console 13
Changing the Cisco SPA500DS Attendant Console Display 13
Network Configurations 15
Cisco SPA9000 Voice System 16
Cisco UC320W 16
Cisco Unified Communications 500 Series for Small Business 16
Other SIP IP PBX Call Control Systems 16
Updating Firmware 17
Upgrading Cisco SPA30X, SPA50X, and SPA51X IP Phones 17
Upgrading Cisco SPA525G and Cisco SPA525G2 IP Phones 18
Upgrading the Cisco WIP310 18
Determining the Firmware Version 18
Determining the IP Address of the Phone 20
Downloading the Firmware 21
Installing the Firmware 21
Using the Web-Based Configuration Utility 22
Allowing Web Access to the IP Phone 23
Saving the Configuration Profile 25
Understanding Administrator and User Views 26
Restricting User Access to the Phone Interface Menus (Cisco SPA300 and
Cisco SPA500 Series) 26
Accessing Administrative Options 27
Using the Web Administration Tabs 27
Viewing Phone Information 27
Viewing Reboot Reasons 27
Viewing the Reboot History on the Phone Web User Interface 29
Viewing the Reboot History on the IP Phone Screen 29
Viewing the Reboot History in the SPA Status Dump File 29
Using IVR on IP Phones Without Screens 30
Ensuring Voice Quality 33

Cisco SPA301 Specifications

General

Brand	Cisco
Model	SPA301
Category	IP Phone
Language	English