Getting Started
Using IVR on IP Phones Without Screens
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 30
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Using IVR on IP Phones Without Screens
The Cisco SPA301 and Cisco SPA501G provides an IVR menu to perform
configuration tasks and obtain information about the phone.
To access the IVR menu:
• Cisco SPA301: Press the asterisk (*) four times. Enter the number of the
option and press #.
• Cisco SPA501G: Press Settings. Enter the number of the option and press
#.
Some menus require entering of more information or numbers.
Press 9 on the IVR menu to be guided through a list of commonly used tasks or
enter the number of the desired menu to go directly to that feature.
Enter the number of the settings you want to change:
• 1—Network
- 1—Connection Type—Recites the connection type.
Press 1 to change the connection type, then press 0 for DHCP or press1
for static IP.
To s a v e , p r e s s 1.
To r e v i e w, p r e s s 2.
To r e e n t e r, p r e s s 3.
To e x i t , p r e s s *.
- 2—IP Address—Recites the IP address
- 3—Netmask—Recites the network mask.
- 4—Gateway Address—Recites the gateway IP address.
- 5—MAC Address—Recites the MAC (hardware) address.
- 6—DNS—Recites the primary DNS server address.
• 2—Protocol
- 1—Call Control Protocol—Recites the current call control protocol.
Press 1 to change, or * to go back.