Configuring Lines
Configuring a Line Key
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 43
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• Line Navigation (under Miscellaneous Line Key Settings) to Per Call.
• Programmable Softkey Enable (under Programmable Softkeys) to Yes.
When the maximum numbers of calls per phone is reached, the phone does not
allow you to make a new call and rejects incoming calls. Table 1 lists the maximum
number of calls per phone for each model.
Expand Call Appearance Per Line
To expand the call appearances per line:
STEP 1 Click Admin Login > advanced > Voice > Phone.
STEP 2 In the Miscellaneous Line Key Settings section in the Call Appearance Per Line
field, choose how many calls per line to allow from the drop-down.
Configuring Call Appearance Mapping Style
In the Phone tab, Miscellaneous Line Key Settings, allows you to configure line
mapping. Each LED (line/extension) can hold 2 calls (default).
You can assign an extension to both the line LEDs. The first call always causes the
assigned LED to flash. Choose one of the following:
• Vertical First—The next LED on the phone flashes with the second
incoming call.
Table 1 Maximum Number of Allowed Calls Per Phone
Phone Maximum Number of Calls
Cisco SPA303, SPA502G,
SPA504G
10
Cisco_SPA508G 16
Cisco SPA509G 24
Cisco SPA512G and
Cisco SPA514G
10
Cisco SPA525G or
Cisco SPA525G2
10
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