Cisco SPA301 User Manual

Customizing Standard Features
Enabling Call Features
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 64
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Enabling Call Park and Call Pickup Services
Call park allows users to put a call on a line and make it available for another user
to pick up. Call pickup allows a user to pick up a phone that is ringing at another
user phone. Call park and call pickup are available on IP phones when used with a
Cisco SPA9000 system.
To enable call park and call pickup, navigate to Admin Login > advanced > Voice
> Phone. Under Supplementary Services, under the type of call feature to enable,
choose yes to enable or no to disable:
• Call Park Serv—Enables call parking.
• Call Pickup Serv—Enables call pickup.
Enabling Call Transfer and Call Forwarding Services
You can transfer or forward a call when the service is enabled.
STEP 1 Click Admin Login > advanced > Voice > Phone.
STEP 2 Under Supplementary Services, under the transfer type you want to enable,
choose yes:
• Attn Transfer Serv—Attended call transfer service. The user answers the
call before transferring it.
• Blind Transfer Serv—Blind call transfer service. The user transfers the call
without speaking to the caller.
You can also enable or disable call forwarding:
• Cfwd All—Forwards all calls.
• Cfwd Busy—Forwards calls only if the line is busy.
• Cfwd No Ans—Forwards calls only if the line is not answered.
STEP 3 Click Submit All Changes.

Cisco SPA301 Specifications

General

Brand	Cisco
Model	SPA301
Category	IP Phone
Language	English