Configuring Lines
Configuring Audio Indication for Call Pickup Event
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 51
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If only the first part of a dial string matches a dial plan, when the call is dialed, the
portion of the dial string that does not match the dial string is ignored. For example:
85377776666 ,,1,23
If 8537777 matches a dial plan, the characters 6666 are ignored. The
phone waits 4 seconds before sending DTMF 1. It then wait 2 seconds and
sends DTMF 23.
When logging the call, the phone only logs the dial string; the DTMF strings are not
logged.
Valid DTMF signals are 0-9, *, or #. All other characters are ignored.
Limitations
When the call is connected and immediately transferred, the phone might not be
able to process the DTMF signals, depending on the duration the call is connected
before it is transferred, for example, any internal call through a Cisco UC320. As
soon as the call is connected, it is transferred and the DTMF signals are ignored in
the Cisco UC320.
Because the Cisco SPA301 and Cisco SPA501G do not have IP phone screens,
the wait (X) is not supported.
This feature is not supported in when the phone is in SPCP mode.
Configuring Audio Indication for Call Pickup Event
You can configure the phone to play the Call Pickup tone when there are incoming
calls to any of the lines that the user is monitoring with the Call Pickup function.
To configure Audio Indication:
STEP 1 Click Admin Login > advanced > Voice > Att(endant) Console.
STEP 2 In the General section under Call Pickup Audio Notification, select Ye s,
To configure this parameter by using the configuration file, configure the following
line to the profile:
<Call_Pickup_Audio_Notification ua="na">Yes
</Call_Pickup_Audio_Notification>
STEP 3 Click the Regional tab.
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