Citizen CL-E700 Series Technical Manual

Chapter 4 Troubleshooting
4-2. Troubleshooting
CL-E700 series 4-6
4-2-2. Media-feed Problems
Symptoms Checks Remedies
No media feed
1. Is the connector J5 for the “SA PF
Motor” connected firmly?
2. Is the connector J13 for “Unit Power
Supply” connected firmly?
3. Is +24V DC supplied to the “SA Main
PCB” (at pins 6 to 9 of JJ13)?
J5
To Unit Power Supply
Front
J13
J2
1
9
[Bottom right of the “SA Main PCB”]
4. Does the “SA PF Motor” turn?
5. Failure in the control circuit or in the
paper feed motor driver.
1. Connect it firmly.
2. Connect it firmly.
3. Replace the “Unit Power Supply”.
4. Replace the “SA PF Motor”.
5. Replace the “SA Main PCB”.
Irregular media feed
pitch
1. Is the connector J5 for “SA PF Motor”
connected firmly?
2. Is dust or other foreign matter on the
“SA Platen”?
3. Does the media feed mechanism work
smoothly?
4. Failure in the control circuit or in the
paper feed motor driver.
1. Connect it firmly.
2. Remove dust or foreign matter.
3. Check, clean and lubricate
mechanical parts.
Note:
Refer to Chap. 3 "Disassembly
and Maintenance".
4. Replace the “SA Main PCB”.
Media jamming 1. Is media set correctly?
2. Is the media being used within
manufacturer's specifications?
3. Check the media feed mechanism and
media path for dust or other foreign
matter.
1. Set media correctly.
2. Use media within manufacturer's
specifications.
3. Remove dust or foreign matter.

Citizen CL-E700 Series Specifications

General

Brand	Citizen
Model	CL-E700 Series
Category	Printer
Language	English