Chapter 10 Accessories | VP3000 
653 
 
The PC and CMC-EIP01 are in 
different network and blocked by 
network firewall 
Search by IP or set up relevant settings by 
the AC motor drive keypad 
Cannot open CMC-
EIP01 setup page 
The CMC-EIP01 is not 
connected to network 
Ensure that CMC-EIP01 is connected to 
network 
Incorrect communication setting 
in DCISoft 
Ensure that the communication setting in 
DCISoft is set to Ethernet 
Cannot open CMC-
EIP01 setup page 
The PC and CMC-EIP01 are in 
different network and blocked by 
network firewall 
Set up with the AC motor drive keypad 
The CMC-EIP01 
setup page opens 
successfully but 
webpage monitoring 
is unavailable 
Incorrect network setting in 
CMC-EIP01 
Check if the network setting for CMC-
EIP01 is correct. For the Intranet setting in 
your company, consult your IT staff. For 
the Internet setting in your home, refer to 
the network setting instruction provided by 
your ISP. 
Incorrect network setting in CMC-
EIP01 
Check if the network setting for CMC-EIP01 
is correct 
Incorrect mail server setting 
Confirm the IP address for SMTP-Server