Troubleshooting
Service Instructions 867 - 04.0 - 10/2019 131
6362 No valid data on internal
EEprom (internal data
structures are not
compatible with the external
data storage device)
• Check machine ID connection
• Switch off the control, wait until
the LEDs are off, and then switch
the control on again
• Software update
6363 No valid data on internal
and external EEprom
(software version is not
compatible with the internal
data storage device,
emergency operating
features only)
• Check machine ID connection
• Switch off the control, wait until
the LEDs are off, and then switch
the control on again
• Software update
6364 No valid data on internal
EEprom and no external
EEprom connected (the
internal data structures are
not compatible with the
external data storage
device, emergency
operating features only)
• Check machine ID connection
• Switch off the control, wait until
the LEDs are off, and then switch
the control on again
• Software update
6365 Internal EEprom defective • Replace control
6366 Internal EEprom defective
and external data not valid
(emergency operating
features only)
• Replace control
6367 Internal EEprom defective
and external EEprom not
connected (emergency
operating features only)
• Replace control
7202 DACextension box boot
error
• Check connection cables
• Software update
• Replace DACextension box
7203 Checksum error during
update
• Check connection cables
• Software update
• Replace DACextension box
7212 DA stepper card 1 boot
error
• Check connection cables
• Software update
• Replace DACextension box
7213 Checksum error occurred
while updating DA stepper
card 2
• Check connection cables
• Software update
• Replace DACextension box
7222 DA stepper card 2 boot
error
• Check connection cables
• Software update
• Replace DACextension box
7223 Checksum error occurred
while updating DA stepper
card 2
• Check connection cables
• Software update
• Replace DACextension box
Code Type Remedial action