Epson Artisan 730 - Page 71

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision G
TROUBLESHOOTING Troubleshooting by Error Message 71
Confidential
Table 3-6. Check point for Fatal error according to each phenomenon (Scanner)
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Check Point Remedy Reference
At power-on
The Scanner Unit does not
initialize at power-on.
Scanner Motor
1. Is the Scanner Motor cable properly connected to CN49
connector on the Main Board?
1. Connect the Scanner Motor cable
correctly to CN49 connector on
the Main Board.
"4.2.6.2 Scanner Motor
Unit" (p.161)
2. Is the coil resistance of the Scanner Motor TBD Ω
Check with the tester. (See Table 3-1)
2. Replace the Scanner Unit with a
new one.
3. Is the Scanner Motor Cable damaged? 3. Replace the Scanner Unit with a
new one.
Scanner CR
Encoder
1. Is the Scanner CR Encoder FFC properly connected to
CN49 connector on the Main Board?
1. Connect the Scanner CR Encoder
FFC correctly to CN49 connector
on the Main Board.
"4.2.6.4 Scanner CR
Encoder Board" (p.165)
2. Is the Scanner CR Encoder FFC damaged? 2. Replace the Scanner CR Encoder
FFC with a new one.
Scanner Carriage
FFC
1. Is the Scanner Carriage FFC properly connected to
CN41 connector on the Main Board?
1. Connect the Scanner Carriage
FFC correctly to CN41 connector
on the Main Board.
"4.2.6.3 Scanner Carriage
Unit" (p.163)
2. Is the Scanner Carriage FFC damaged? 2. Replace the Scanner Carriage
FFC with a new one.
Scanner Carriage
Unit
1. Is the Scanner Carriage Unit damaged? 1. Replace the Scanner Carriage
FFC with a new one.
Table 3-7. Check point for the Maintenance request according to each phenomenon
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Check Point Remedy Reference
Any time
The Maintenance error is
displayed.
Waste Ink Tray
Assy/
Lower Paper Guide
Waste Ink Pad
Assy
---
Replace the Waste Ink Tray Assy
or/and the Lower Paper Guide
Waste Ink Pad Assy and reset the
waste ink counter.
• "4.2.5.11 Waste Ink Tray
Assy" (p.156)
• "4.2.5.12 Lower Paper
Guide Waste Ink Pad
Assy" (p.159)