Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD
Revision G
TROUBLESHOOTING Troubleshooting without Error Message 77
Confidential
3.4 Troubleshooting without Error Message
3.4.1 Troubleshooting Printer Mechanism Problems
This section provides information for troubleshooting problems of printing mechanisms.
Abnormal Noises
Paper feed error
Table 3-16. Troubleshooting Abnormal Noise Problems
Problem Possible Cause Check point Remedy
When feeding Matt paper
or the like, abnormal noise
is generated in the rear left
of the printer.
Engagement of the planet gear in the
rear left of the Base Frame is incorrect.
Check if the noise comes from the planet gear.
Replace the Printer Mechanism with a new one
(See "4.2.1 Parts transferred from the old printer when replacing
the Printer Mechanism" (p.108).)
Table 3-17. Troubleshooting Paper Feed Problems
Problem Possible Cause Check point Remedy
Paper is not fed.
Paper Guide Top Assy installation error Is the Paper Guide Top Assy correctly installed?
Install the Paper Guide Top Assy correctly.
(See "4.2.3.13 Paper Guide Top Assy" (p.123).)
Contamination or wear of the Pick-up
Roller, intermediate rollers, LD Roller
Is the surface of each Rollers contaminated with micro
pearl paper dust or greasy dirt?
Wipe and clean the rollers with a cleaning sheet.
1. Attach the cleaning sheet to the Cassette Unit with a face
down.
2. Operate a copy without a sheet on the Scanner.
3. Repeat it several times.
Damage or wear of the cork of the
Cassette Unit
Is the Cassette Cork damaged or worn?
Replace the cork of the Cassette Unit with a new one.
(See "4.2.3.12 Cassette Unit/EJ Cover Assy" (p.122).)
Abnormal operation of the paper feed
mechanism
Is there any abnormality found in the paper feed
mechanism?
• Install them correctly if there is any abnormality found.
• Remove dust if any.
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