Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD
Revision G
TROUBLESHOOTING      Troubleshooting by Error Message 76
Confidential
Table 3-14.  Check point for the Maintenance Media Error according to each phenomenon
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Check Point Remedy Reference
Any time
The error occurs even the 
12cm CD/DVD is on the 
CDR Tray.
PW Sensor
1. Is the PW Sensor free from ink stain or paper dust? 1. Clean the surface of the PW 
Sensor.
"4.2.1 Parts transferred 
from the old printer when 
replacing the Printer 
Mechanism" (p.108)
2. Is the PW Sensor connector cable properly connected to 
the connector of the PW Sensor and CR Encoder board?
2. Connect the PW Sensor 
connector cable correctly.
3. Is the PW Sensor connector Cable damaged? 3. Replace the Printer Mechanism 
with a new one.
4. Is the PW Sensor damaged? 4. Replace the Printer Mechanism 
with a new one.
CDR Tray
1. Is the white marking of the CDR Tray free from ink stain 
or paper dust?
1. Clean the marking of the CDR 
Tray.
"4.2.5.9 CDR Tray Assy" 
(p.153)
2. Is the CDR Tray correctly installed? 2. Install the CDR Tray correctly.
Table 3-15.  Check point for the ADF Paper Jam Error according to each phenomenon
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Check Point Remedy Reference
At power-on
The error displays on the 
LCD after initialization at 
power-on.
ADF Cover Assy
1. Is the ADF Cover Assy closed? 1. Close the ADF Cover Assy.
"4.2.7.2 ADF Cover Assy/
ADF Cover L" (p.168)
Any time
The sheet is fed in the ADF 
Unit, but reading does not 
start, the error is displayed 
instead.
ADF PE Sensor
1. Is the ADF Sensor Cable properly connected to CN51 on 
the Main Board?
1. Connect the ADF sensor cable to 
CN51 on the Main Board 
correctly.
"4.2.4.2 Main Board / 
Grounding Plate M/B" 
(p.126)
2. Is the ADF Sensor Cable damaged? 2. Replace the ADF Frame Assy 
with a new one.
"4.2.7.8 ADF Frame Unit" 
(p.174)
ADF PE Sensor
Lever
1. Is the ADF Sensor Lever deformed? 1. Replace the ADF Frame Assy 
with a new one.
"4.2.7.8 ADF Frame Unit" 
(p.174)
ADF PF Roller
1. Is the Spur Gear 6.4 correctly installed to the ADF PF 
Roller?
1. Install the Spur Gear 6.4 
correctly.
"4.2.7.10 ADF PF Roller" 
(p.178)