Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD
Revision G
TROUBLESHOOTING Troubleshooting by Error Message 73
Confidential
Any time
Leading edge of paper does
not go through between the
EJ Roller and the Star
Wheels.
EJ Frame Assy
1. Is the Star Wheel Roller Holder disengaged? 1. Replace the Printer Mechanism
with a new one.
"4.2.1 Parts transferred
from the old printer when
replacing the Printer
Mechanism" (p.108)
2. Is the EJ Frame Assy correctly installed? 2. Replace the Printer Mechanism
with a new one.
3. Is there any abnormality on the drive section of the EJ
Frame Assy?
3. Replace the Printer Mechanism
with a new one.
4. Is the EJ Frame Assy deformed protruding downward? 4. Replace the Printer Mechanism
with a new one.
Feeding is unstable, and
paper jam error occurs.
Upper Paper Guide
L/R Assy
1. Check if the torsion springs; two kinds securing the
Upper Paper Guide L/R Assy, are correctly installed.
1. Replace the Printer Mechanism
with a new one.
"4.2.1 Parts transferred
from the old printer when
replacing the Printer
Mechanism" (p.108)
2. Check if the attachment direction of the roller of the
Upper Paper Guide R Assy is correct.
2. Replace the Printer Mechanism
with a new one.
Table 3-9. Check point for the Paper Out Error according to each phenomenon
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Check Point Remedy Reference
Any time
The LD Roller rotates
normally, but paper is not
fed.
LD Roller
1. Is the surface of the LD Roller contaminated with micro
pearl paper dust or greasy dirt?
1. Clean the LD Roller.
"6.1.3 Lubrication" (p.243)
The intermediate roller
rotates normally, but paper
is not fed.
Intermediate roller
1. Is the surface of the intermediate roller contaminated
with micro pearl paper dust or greasy dirt?
1. Clean the intermediate roller.
"4.2.5.8 Lower ASF Paper
Guide Assy" (p.149)
The Pick-up Roller rotates
normally, but the paper is
not fed into the printer.
Pick-up Assy
1. Is the surface of the Pick-up Rollers contaminated with
micro pearl paper dust or greasy dirt?
1. Clean the Pick-up Roller.
"4.2.5.10 Pick-up Roller"
(p.155)
The PF Motor drive force is
not transmitted to the LD
Roller.
Frame Assy L
1. Is the clutch of the Frame Assy L damaged? 1. Replace the Printer Mechanism
with a new one.
"4.2.1 Parts transferred
from the old printer when
replacing the Printer
Mechanism" (p.108)
The PF Motor drive force is
not transmitted to the Pick-
up Roller.
Frame Assy R
1. Is the clutch of the Frame Assy R damaged? 1. Replace the Printer Mechanism
with a new one.
Table 3-8. Check point for Paper jam error according to each phenomenon
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Check Point Remedy Reference
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