Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD
Revision G
TROUBLESHOOTING Troubleshooting without Error Message 80
Confidential
White bands appear on
printouts
Contamination of the Carriage Shaft Is the Carriage Shaft free from dirt? Clean the Carriage Shaft surface with a soft dry cloth.
Contamination of the CR Guide Plate Is the CR Guide Plate free from dirt? Clean the CR Guide Plate surface with a soft dry cloth.
PF Roller failure
Is the PF Roller free from dirt? Carefully clean the PF Roller surface with a soft brush.
Is the PF Roller damaged?
Replace the Printer Mechanism with a new one.
(See "4.2.1 Parts transferred from the old printer when replacing
the Printer Mechanism" (p.108).)
Ink cartridge failure
Set new ink cartridges and make a test print. The problem
does not occur?
Replace the Ink cartridges with new ones.
Sliding operation failure of the
Carriage
Is the backside of the Main Frame where the Carriage slides
against adequately lubricated?
Clean the Main Frame and apply G-71 grease as specified.
(See "6.1.3 Lubrication" (p.243).)
Improper platen gap Is the platen gap setting correct?
Carry out the PG adjustment.
(See "5.3.1 PG Adjustment/PG Inspection" (p.229).)
Damage of gears
Are the gears of the PF and ASF mechanisms free from
damage or deformation?
Replace the Printer Mechanism with a new one.
Due to contamination on the Printhead
surface, ink droplets are fired
diagonally.
Run a cleaning and make a test print. Repeat it several
times.
Clean the Printhead surface using a cotton-tipped swab.
Is the Head Cleaner free from dust or dirt?
Clean the Head Cleaner or replace it with a new one.
(See "4.2.5.7 Ink System" (p.147).)
Printhead failure Run a cleaning several times, and then make a test print.
Replace the Printhead with a new one.
(See "4.2.5.1 Printhead" (p.133).)
Carriage Shaft failure
Is the Carriage Shaft correctly installed?
Replace the Printer Mechanism with a new one.
(See "4.2.1 Parts transferred from the old printer when replacing
the Printer Mechanism" (p.108).)
Is the Carriage Shaft surface damaged?
Replace the Printer Mechanism with a new one.
(See "4.2.1 Parts transferred from the old printer when replacing
the Printer Mechanism" (p.108).)
Table 3-20. Troubleshooting Print Quality Problems
Problem Possible Cause Check point Remedy
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