Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD
Revision G
TROUBLESHOOTING FAX Troubleshooting 93
Confidential
Cannot dial
The telephone cable is not connected properly. Connect the telephone cable properly.
The telephone line is not working. Verify if the phone line works by connecting to a phone to it.
Pulse/Tone dial setting error Turn the setting to the other one and try again.
Cannot receive/send faxes in color
ECM is set to off. Set to on and try again.
Fax mode is set to “B&W only”. Set to “B&W/Color”.
Cannot print all the received data when printing
data stored in memory
The size of the memory is 2.0 Mbyte. If the data
becomes over the set threshold, oldest data are deleted
to make room for new ones.
Ask the sender to resend the data if necessary because the data deleted from the memory can
not be restored.
Images run off the paper
Auto reduction is set to off. Set auto reduction to on and reprint the data.
Paper size setting does not match the size of the
received data.
Choose the correct setting and reprint the data.
Paper size setting does not match the size of papers in
the tray.
Choose the correct setting or load correct sized papers in the tray and reprint the data.
Table 3-36. Troubleshooting based on the error code/superficial phenomenon
Error code (LCD Message)/Phenomenon Description Remedy
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