Eventide Inc. warrants the above-identified unit to be free from defects in workmanship and material under normal operation and
service for a period of one year from the date of purchase, as detailed below.
At our discretion within the warranty period, we may elect to repair or replace the defective unit. This means that if the unit fails
under normal operation because of such defect, we will repair the defective unit at no charge for parts or labor. We also assume a
limited responsibility for shipping charges, as detailed below.
The warranty does not extend beyond repair or replacement as stated herein and in no event will we be responsible for consequential
or incidental damages caused by any defect, and such damages are specifically excluded from this warranty. Our sole obligation is to
repair or replace the defective unit as described herein.
The warranty DOES NOT COVER any damage to the unit regardless of the cause of that damage. The unit is a complex piece of
equipment that does not react well to being dropped, bounced, crushed, soaked or exposed to excessively high temperatures,
voltages, electrostatic or electromagnetic fields. If the unit is damaged for these or similar causes, and the unit is deemed to be
economically repairable, we will repair it and charge our normal rates.
The warranty DOES NOT COVER shipping damage, either to or from Eventide. If you receive a new unit from us in damaged
condition, notify the carrier and us; we will arrange to file an insurance claim and either repair or exchange the unit.
If you receive a new unit from a dealer in damaged condition, notify the dealer and the carrier.
If we receive the unit from you with apparent shipping damage, we will notify you and the carrier. In this case, you must arrange to
collect on any insurance held by you or your carrier. We will await your instructions as to how to proceed with the unit, but we will
charge you for all repairs on damaged units.
Who is Covered Under the Warranty
The warranty applies to the original purchaser of a new unit from Eventide or an Authorized Eventide Dealer. Demo units are also
covered by this warranty under slightly different circumstances (see below).
Units that are used, or have been used as part of a rental program, are not covered under any circumstances.
It is your responsibility to prove or to be able to prove that you have purchased the unit under circumstances which activate the
warranty. A copy of your purchase invoice is normally necessary and sufficient for this.
If you have any questions about who is an Authorized Eventide Dealer, call us. Units with the serial number plate defaced or removed
will not be serviced or covered by this warranty.
When the Warranty Becomes Effective
The one-year warranty period begins on the day the unit is purchased from an Authorized Eventide Dealer or, if the unit is drop-
shipped from Eventide, on the day shipped, plus a reasonable allowance for shipping delays. This applies whether or not you return
your warranty registration form.
Warranty Information
When we receive a unit, this is how we determine whether it is under warranty:
If the unit was shipped from our factory within the past calendar year, we assume that it is under warranty unless there is evidence
to the contrary, such as its having been sold as used or rented, etc.
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