Fortinet Technologies Inc. Page 163 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
General Voicemail
User ID This is the system-generated ID based on the mailbox
extension number.
This option is view only. You can add a new user ID through
the CLI. For more information, see the FortiVoice CLI
Reference.
Number Enter the mailbox extension number following the extension
number pattern. See “Configuring PBX options” on page 99.
Show suggested
numbers
Select and click in the Number field to display the extension
numbers available for use. If it is deselected, clicking in the
Number field displays the extension numbers already in use.
This option also serves as a diagnostic tool for finding and
fixing duplicate or missing numbers. Missing numbers are the
extensions that have user IDs but not numbers.
When there are duplicate or missing numbers, an orange
exclamation mark icon appears beside this option. You can
click the icon and fix the numbers. For more information, see
“Fixing duplicate or missing numbers” on page 137.
Enabled Select to activate the mailbox extension.
Display name Enter the name of the mailbox extension.
User PIN Password policy warning icon may appear beside this field
depending on your password/PIN policy configuration. You
can click the warning icon to configure the policy. For details,
see “Configuring system options” on page 75.
Enter the password for the user to access voicemail (by
dialing *98 or the customized code. See “Modifying feature
access codes” on page 237) and the user web portal.
Click Generate to generate a strong password automatically.
Select View PIN to display the password. This option is only
available when you edit an extension.
If you have configured the default user PIN (see “Default user
PIN” on page 101), the password appears here. However, you
can change it.
Authentication type Select the mailbox extension’s authentication type: Local or
LDAP.
LDAP profile If you select LDAP for Authentication type, select an LDAP
profile to apply to this extension. For information on LDAP
profile, see “Configuring LDAP profiles” on page 122.
You can click New to create a new profile or Edit to modify the
selected one.
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